QUALITY - THE CORNERSTONE OF CONTINUING SUCCESS
To ensure that all the materials used by Ideal Aluminium & Glass meet international quality standards and fulfill the design, finish, and performance requirements of the projects in question, the company follows a strict Quality Control Policy at all stages of operation, from procurement of materials, work preparation through to site installation.
All departments are managed by industry professionals with proven track records in their respective fields. All personnel within the company are actively involved in the formulation, implementation, and monitoring of the Quality Management System, thus ensuring customer satisfaction and enhancing the quality of life for all employees. The latest technology is available in order to produce the highest quality merchandise on time and at competitive prices, a team-oriented approach that is managed with an emphasis on responsibility.
While projects are being executed according to the high standards required, experienced site management staff simultaneously ensure that appropriate access equipment and purpose-built mechanical handling devices are used on-site to install materials both safely and efficiently to meet program requirements.
It is the objective of Ideal Aluminium & Glass LLC to satisfy the quality and delivery requirements of our customers at competitive prices in a timely manner. We measure our performance in meeting our customer requirements and work with them in order to continuously improve the service that we provide. The main focus of our activities is the provision of general engineering construction services.
In particular, our management will:
- Monitor client satisfaction and set objectives for continuous improvement.
- Analyze the causes of any complaint and take appropriate action to prevent recurrence.
- Ensure the availability and competence of the support resources for the core processes.
- Ensure that the company provides its services to all clients equally, without discrimination on the basis of color, race, nationality, ethnicity or national origin.
- Provide the necessary work environment to ensure the well-being of our employees and visitors.
- Encourage all employees to identify problems and make suggestions to improve all aspects of our working practices.
- Ensure that all employees are aware of our Quality Policy and committed to the effective implementation of our Quality Management System.
- Ensure that the company complies with all necessary regulatory and legal requirements.
The achievement of our quality objectives and continual improvement is fundamental to all activities carried out within our company and be practiced by all employees as an integral part of their daily work.